Shipping policy

At ME LA SUDAS® (SUDOR Y GLORIA SL) we want your order to arrive in the best condition and for you to know exactly how much the shipping costs and when you will receive it.You bring the enthusiasm. We'll cover half the shipping. And if you choose one of our packs, shipping is on us.

1. Where do we ship?

We currently ship to mainland Spain and the Balearic Islands.At the moment, we do not ship to the Canary Islands, Ceuta, Melilla or outside of Spain.

2. How much does shipping cost?

Individual products: let's split the cost
For orders of individual products, you pay 50% of the shipping cost and we cover the other 50% .This applies to shipments to both mainland Spain and the Balearic Islands. The cost is calculated based on the weight, volume, and destination of the order. Before paying, you will see the total amount due, with our contribution already deducted.Packs: Free shipping
If you purchase one of the packs defined and identified as such in our online store , we assume 100% of the shipping cost.Free shipping applies to the following destinations: mainland Spain and the Balearic Islands. Purchasing multiple individual items does not automatically create a bundle.

3. Preparation and delivery times

Once payment is confirmed, we will prepare your order within 24 to 48 business hours .The estimated delivery times, counted from the order confirmation and including its preparation, are:
• Mainland Spain : between 2 and 5 working days.
• Balearic Islands : between 3 and 7 working days.
Saturdays, Sundays and public holidays do not count as working days.During periods of high demand or in the event of transport disruptions, these delivery times may be affected. If we become aware of any delays affecting your order, we will inform you. This does not limit your rights in the event of a delivery delay.

4. Tracking and delivery

When your order leaves our facilities, you will receive an email with tracking information to check the shipment status.
Please double-check that your address and contact information are correct before completing your purchase. If you notice any errors, please contact us as soon as possible at hola@melasudas.com so that we can try to correct it before the order is shipped.
If you are not at home at the time of delivery, follow the carrier's instructions to arrange a new delivery or collection, depending on the available options.

5. If your order arrives with any issues

We want you to receive your order in perfect condition. When it arrives, please check the condition of the packaging and the products.If you notice any damage, incorrect products, or missing items, please contact us as soon as possible. Please provide your order number and, if possible, attach photos of the package and the affected products to help us resolve the issue.If the damage is visible upon receiving the package, we recommend that you note it on the delivery receipt and notify us, preferably within the first 24 hours.This timeframe is a recommendation to expedite the process with the carrier: it does not limit your legal rights or prevent you from making a claim later.We will handle the issue with you and the transport company.

6. Do you need help?

For any questions regarding the preparation, shipping, or delivery of your order, you can contact us:
• Email : hola@melasudas.com
• WhatsApp : 624 392 866 – messages only, NO CALLSME LA SUDAS® · SWEAT AND GLORY SL